Gaming is about more than winning — it should be an enjoyable experience. cbc99 always wants you to play in a healthy, happy, and controlled way.
Responsible gaming means enjoying gaming for entertainment without causing financial harm, mental stress, or damage to your relationships. For cbc99, this is not just a policy — it is a core value. We believe responsible gaming is what keeps the experience enjoyable over the long term.
Online gaming is growing in popularity across Bangladesh, with thousands of people enjoying betting, slots, and bingo on the cbc99 platform every day. But like any form of entertainment, gaming needs to be kept within healthy limits. When playing stops being fun and starts feeling compulsive, that's when problems begin.
Cbc99 is committed to keeping every user informed, happy, and safe. Our responsible gaming program is built to international standards so you stay in control during every session.
Remember: gaming is primarily a form of entertainment. It should not be seen as a source of income. The right mindset is the foundation of responsible play.
Cbc99 has been clear about one thing from the start — our business is only sustainable when our users are healthy and happy. With that in mind, we have taken several important steps to promote responsible gaming:
Cbc99's responsible gaming program operates in line with international gaming safety standards. We continuously work to improve it.
Cbc99 provides multiple effective tools to help you stay in control of your gaming. All tools are accessible from your account settings at any time.
You can set your own daily, weekly, and monthly deposit caps. Reductions take effect immediately; increases are subject to a 24-hour cool-down period.
Set a maximum loss amount for a given period. Once the limit is reached, betting is automatically paused and you will receive a notification.
Decide in advance how long each gaming session will last. When time is up, the system will remind you and help you log out if needed.
Take a break for 24 hours, 7 days, or 30 days. During this period, your account remains active but no betting or deposits will be permitted.
Activate a permanent self-exclusion for a period of 6 months to 5 years. During this time, logging into cbc99 will be completely blocked. Once the period ends, you can get back in touch to reopen your account.
Turn off bonus and promotional offer notifications. For those looking to avoid temptation, this is an effective step to take.
Answer the questions below honestly. If most of your answers are yes, it is time to take a serious look at your gaming habits.
If you answered "Yes" to 3 or more of the questions above, take a moment to pause. Reach out to the cbc99 support team or activate a cooldown break. Your well-being is our top priority.
Problem gaming tends to develop gradually, and the person affected often doesn't recognize it at first. Being aware of the signs below makes it possible to take action at the right time:
If you notice these signs, the right move is to seek help rather than try to handle it alone. Use cbc99's self-exclusion tool and reach out for professional support.
Acknowledging a gaming problem is the hardest step, but also the most important one. Once you do, moving forward becomes much easier.
Answer the self-assessment questions honestly. Review your gaming history and financial situation.
Activate deposit limits, a cool-down period, or self-exclusion from your account settings. Changes take effect immediately.
Let a trusted family member or close friend know what you're going through. Having someone by your side makes it much easier to handle than facing it alone.
Reach us via 24/7 live chat or email. Our team will assist you with complete confidentiality.
Consider consulting a mental health professional if needed. Gaming addiction is treatable, and with the right support, full recovery is possible.
Cbc99 support email: [email protected] — our team is ready to assist you in both Bengali and English.
Cbc99 strictly enforces an 18+ policy. Keeping minors away from any form of gaming is our top priority. Date of birth is verified at registration, and age is reconfirmed during the KYC process.
If there are young children or teenagers in your household, it's wise to take the following steps:
If you suspect a minor is using cbc99, please contact us immediately at [email protected]. We will take prompt action.
The Core Pillars of Our Responsible Gaming Commitment
Age verification is required at both registration and withdrawal. Accounts belonging to users under 18 are closed immediately.
Deposit limits, session time, loss limits — you control all of it directly from your settings.
Our support team is here for you at any time. Reach out, share what's on your mind — we're listening.
Each game's RTP, win probability, and risk level are clearly displayed — no hidden information.
Our system automatically alerts you when it detects unusual gaming patterns.
Your gaming data and personal matters are handled with complete confidentiality. No information is shared with third parties.